Carabela Consulting offers a variety of training and consultancy services, which can be provided remotely or on-site.
 

Introduction to ITIL and the Service Definition methodology
This 4-hour web-based training session provides an overview of the Incident Management, Task Management, Configuration Management, Problem Management and Change Management processes. It is highly recommended for anyone who wants to understand what ITIL and the Service Definition methodology are all about.

 
Remote consultancy and training services
Our experienced consultants can help you define a plan of action for implementing ITIL processes in your organization, and receive helpful advice from an expert. The format of the remote consultancy and training is very flexible and can be adapted to suit your company's needs.

 
On-site training and consultancy
On-site training and consultancy is offered around the globe by Certified Consultants, who have been fully trained on the Service Definition methodology and who posess a minimum of 2 years practical experience providing training, consultancy and support for ITIL implementations.